Fixed-rate computer consulting for businesses throughout Shropshire

Active Computers UK are your partner in both affordable computer consulting and the long-term success of your business. Our customized IT support can help your business compete in today’s evolving and global market, at a fraction of the cost of employing an in-house IT team.

Our team of professionals are experts in computer and network support, so you can count on us to provide all the support and service you need for your business.

With an affordable service plan from Active Computers UK, you can:

  • Increase productivity – eliminate costly downtime
  • Focus more energy on your business – we take technology concerns off the table
  • Maximize your return on IT investment – with technology solutions that pay for themselves
  • Safeguard your business – with world-class security for your network and data
  • Reduce stress – with an IT budget that is predictable each and every month

 

Active Computers UK provides computer consulting that will allow you to harness the power of technology, for a predictable monthly cost. With IT support and expert computer and network support, we provide everything you need to keep your technology running at its optimal level, for a fixed monthly fee.

Contact us to find out more

SUPPORT PACKAGEBRONZESILVERGOLDPLATINUM
Summary24-7 Monitoring, Standard Support ChargesEnhanced Priority, 24-7 Monitoring & Protection, Discounted Support ChargesFurther Enhanced Priority, 24-7 Monitoring & Protection, Inclusive Remote Support, Discounted Support ChargesPriority Service, 24-7 Monitoring & Protection, Inclusive Remote Support, Discounted Support Charges
Price per Computer per Month£12£19£32£60
Price per Day£0.39£0.65£1.06£1.98
Minimum Contract Term3 Months3 Months3 Months3 Months
RESPONSE TIMES
Telephone SupportWithin 8 Working HoursWithin 6 Working HoursWithin 4 Working HoursWithin 2 Working Hour
On-Site SupportNext Working DayNext Working DayWithin 8 Working HoursWithin 4 Working Hours
Contact HoursMon-Fri, 9am to 5.30pmMon-Fri, 9am to 5.30pmMon-Fri, 9am to 5.30pmMon-Fri, 8am to 8pm
PROTECTION AND MONITORING
ACTIVE 24/7 System Monitoring
Automatic System Updates
Anti-virus Software Monitoring
Unlimited, Secure Online BackupSubject to Requirment
SUPPORT CHARGES
Discount for Remote/Telephone Support (Per 15 min Block)Standard Hourly Rate10% Discount15% Discount1 Hour Included per Month, Thereafter 20% Discount
Discount for Onsite Support per Hour (Minimum 1 Hour Charge)Standard Hourly Rate10% Discount15% Discount20% Discount
EXTRAS
Discount for Additional Computers on the Same Support Level at the Same PremisesN/A10%10%20%
Web Domain & E-Mail HostingAvailableAvailableAvailableAvailable
Security Bulletins
Discount on ESET Digital Security Systems5%10%15%15%

Assured Business Care Application and Terms & Conditions
Business Service Level Support for Workstations

Requirements for viewing the files below

Click the icon to view the document. Please note that the document will open in a new window or tab. You will need a PDF reader e.g. Adobe Reader (be sure to uncheck optional software if its not required) and a word editor e.g. Microsoft Word or Open Office.

  Customer Charter

  Assured Business Care Terms & Conditions

  Service Level Agreement